QUESTIONS

We accept all major credit cards including Visa, MC, Amex, Maestro.
We also accept Shop Pay, Google Pay and Apple Pay and Pay Pay Pal. Shopify allows you pay in your local currency.

WE OFFER FREE STANDARD SHIPPING ON ALL ORDERS WORLDWIDE above €600.

Worldwide Rates under €600 are applied.
We currently ship to all of North America, Australia, and select countries in Asia and Europe. 
We kindly ask that the customer is responsible for all local taxes & duties. If you have any questions regarding shipping please contact us.

Please visit our returns page to initiate a return.
To return a purchase, your items must meet the following conditions:
Must be returned within 30 days of your delivery date–Be in its original, unused, unaltered and unwashed condition. Be returned with original tags and packaging–Preorders and custom orders are not available for return

Kwaidan Editions reserves the right to reject returns which do not comply with our return policy. Returns that do not respect our policy may be sent back to the original shipping address at our discretion.

Please ship your returned items to:
124-128 Barlby Road
Unit 15
London
W10 6BL

A refund will be issued back to your original payment method within 5 business days of receiving your return. Once your refund has been processed, a refund confirmation will be sent to the email address provided at checking out.
Please note that original shipping fees are not refundable.